NARPM® Broker/Owner Conference and Expo
Go to NARPM.org
San Antonio, TX - Hyatt Regency Hill Country Resort
March 28-30, 2022

#narpm2022
2022-03-28 8:00:00
 

Workshops

(Workshops are subject to change, but are as up-to-date as possible.)

Opening Keynote Session

Monetizing the Renter Lifecycle
Day 1
Monday, March 28, 2022

9:00 am – 10:15 am

Speaker: TBD
Description: To follow.

Workshop Sessions 1-3

1) Long Term Profits in Short Term Rentals
Day 1
Monday, March 28, 2022

10:30 am – 11:20 am

Speakers: Brian Birdy, MPM® RMP®, PMI Birdy Properties, CRMC®; Robert Gilstrap, MPM® RMP®, Title One Management; Marianne Heder, PMI Corporate Director of Vacation Rentals; DD Lee, MPM® RMP®, PURE: Skyline Properties Group
Description: In this session, we will discuss how to use guarantees to be different in the marketplace, how it will attract and secure new owners, how to use them to guide the owners’ actions to be the ones you want, and, of course most importantly, how to make more money from them. This session will show how easy it is to create guarantees, how most property managers already have them but are not taking advantage of them, and how guarantees are a very low cost way to grow your business.
 
2) HOAs or No Way: The Pros and Cons of Adding Association Management Servicese
Day 1
Monday, March 28, 2022

10:30 am – 11:20 am

Speaker: Scott P. Brady, Progressive Property Management Inc.
Description: Many residential property managers have, by accident or intent, added association management services to their business. Most management companies avoid association management because it seems less profitable and more problematic than residential. Scott Brady started an association management division in 2020, and in less than 18 months, has grown this channel to over 50 communities and 2,600 owners at year end 2021 with a net margin of 40%. This session will review the reasons to add or avoid association management. Scott will share his experience and actual “numbers.” Learn how to grow your overall business in the blue ocean of association management.
 
3) Monetizing Your New Door Acquisition: Turning Business Development into a Profit Center
Day 1
Monday, March 28, 2022

10:30 am – 11:20 am

Speakers: Ralph Reahard, Real Property Management
Description: Attendees will learn how brokerage fees, joint ventures, equity participation, and real estate investing can turn a cost center into a profit center. For 2022, we added 262 new doors and spent no money on marketing. We will use a case study from this year where we got paid $100,000 to add 88 doors in a new market.

Workshop Sessions 4-6

4) Funneling the Real Estate Revenue Cycle
Day 1
Monday, March 28, 2022

11:35 am – 12:25 pm

Speaker: Trevor Garrett, RMP®, The Property Management Connection
Description: To follow.
 
5) How to Maximize Your Profit and Your Return on Investment As a Housing Choice Voucher Program (HCVP) Landlord
Day 1
Monday, March 28, 2022

11:35 am – 12:25 pm

Speaker: Dr. Michael Threatt, Senior VP/COO at Dothan Housing
Description: We will discuss what happens when the housing authority removes the pain points for landlords. The session will explain why it is an ideal time for landlords and investors to participate in the HCVP based on the recent boost of federal funding and monetary landlord incentives. I will explain how housing authorities can partner with landlords through investment in technology so landlords have real-time information to make real-time business decisions. Finally, the session will discuss what happens when the housing authority focuses on streamlining the operations of the HCVP by investing in technology to increase landlord satisfaction and engagement, improve communication, and enhance customer service to cultivate better housing authority-landlord relationships.
6) 5 Lessons Learned While Growing
Day 1
Monday, March 28, 2022

11:35 am – 12:25 pm

Speaker: Matthew Whitaker, gkhouses.com
Description: I will share some “lessons learned” while scaling our company. I’ll provide the audience real world examples of issues you face when you grow a property management company past 500 doors.

General Session

12 Marketing Strategies for Adding Doors
Day 1
Monday, March 28, 2022

1:25 pm – 2:30 pm

Speaker: Mike Connolly, RMP®, East Bay Property Management
Description: To follow.

Mastermind Groups

3 Incremental Gains for GROWTH
Day 1
Thursday, October 28

2:35 pm – 3:25 pm

Speakers: Attendees
Description:
• Less than 100 Doors
• 100 to 300 Doors
• 300 to 500 Doors
• More than 500 Doors

General Session

Processes, KPIs & Systems Best Practices by the Pros
Day 1
Monday, March 28, 2022

3:45 pm – 4:45 pm

Speaker: Mathew Tringali, HomeVault Property Management
Description: To follow.

General Session

Maintenance Done Right
Day 2
Tuesday, March 29, 2022

9:00 am – 10:15 am

Speaker: Mike Schraepfer, Heirloom Property Management
Description: To follow.

Workshop Sessions 7-9

7) Get More Out of Work, Get More Out of Life
Day 2
Tuesday, March 29, 2022

10:30 am – 11:20 am

Speaker: Neil Cobbold, COO, PayProp
Description: To follow.
8) The Lost Art of Professionalism
Day 2
Tuesday, March 29, 2022

10:30 am – 11:20 am

Speaker: Marc Cunningham, RMP®, Grace Property Management & Real Estates
Description: The success of your property management business is largely dependent on who you allow into your owner-client group. In this fast moving session, we will focus on how to improve your professionalism to attract GREAT owner-clients including:
• What should be the proper mindset of a successful PM?
• What is the difference between an owner transaction and an owner relationship?
• Three words you should never use in your advertising (but most PMs do!)
• How to qualify prospective owner-clients
• Should you negotiate your management agreement terms?
• How to never get sued
• This session will empower you to stop asking owners to ‘choose’ you, and instead position yourself as the professional – so owners are asking YOU to ‘choose’ them!.
9) Technology Panel: Top 10 Tech Tools
Day 2
Tuesday, March 29, 2022

10:30 am – 11:20 am

Speakers: TBD
Description: To follow.

General Session

Litigation, Legislation, and Legal Issues
Day 2
Tuesday, March 29, 2022

1:00 pm – 2:15 pmm

Speakers: Monica K. Gilroy, Esquire, Managing Partner, The Gilroy Firm; TBD
Description: To follow.

Mastermind Groups

3 Incremental Gains for PERFORMANCE
Day 2
Tuesday, March 29, 2022

2:20 pm – 3:10 pm

Speakers: Attendees
Description:
• Less than 100 Doors
• 100 to 300 Doors
• 300 to 500 Doors
• More than 500 Doors

General Session

3 Case Studies for GROWTH, PERFORMANCE, PROFIT
Day 2
Tuesday, March 29, 2022

4:00 pm – 5:00 pm

Speaker: Cassandra Swanson, MPM® RMP®, Estey Real Estate & Property Management; Brian Birdy, MPM® RMP®, PMI Birdy Properties; Trevor Garrett, RMP®, The Property Management Connection; Tal Kramer, MPM® RMP®, Avalon Property Management
Description: To follow.

General Session

How to Squeeze $100 More a Month Out of Your Doors
Day 3
Wednesday, March 30, 2022

9:00 am – 10:15 am

Speaker: Brad Larsen, MPM® RMP®, RentWerx San Antonio
Description: To follow.

Workshop Sessions 10-12

10) Be Ready to Buy (or Sell) – Preparing Yourself for Opportunity
Day 3
Wednesday, March 30, 2022

10:45 am – 11:35 am

Speaker: Jock O’Neil, The Property Society LLC
Description: Hear from an industry veteran about how to position your existing company to be ready to buy, sell or merge when the opportunity arises. Our industry is experiencing rapid consolidation and you will hear several tips from an insider in property management acquisitions.
11) The #1 Way to Increase Productivity & Profitability
Day 3
Wednesday, March 30, 2022

10:45 am – 11:35 am

Speaker: Pete Neubig, MPM® RMP®, CEO, VPM Solutions
Description: Some of the biggest challenges facing property management companies today include increased payroll, increasingly difficult to find good people, stress on the staff, lack of communication to clients and the inability to transition from a reactive company to a proactive company. In this presentation, Pete Neubig formerly of Empire Industries property management, will go over step by step on how he turned Empire from being a chaotic, underperforming company into a profitable, stress free and proactive firm. He will discuss the importance of hiring abroad and answer the most frequently asked questions:
• When do you hire a virtual assistant?
• What can they do?
• How do I build a job role for them?
• How do I find them?
• How do I manage them?
• How do I make sure hiring a virtual assistant is successful?
By changing their mind-set on what job roles virtual assistants can perform. Pete restructured his business, allowing his customers to get better service and allowing his property managers to become less stressed and more proactive thus reducing churn and increasing revenue by being able to capture existing business they were too busy to capture previously.
12) Elevate Client Relations by Delivering Value
Day 3
Wednesday, March 30, 2022

10:45 am – 11:35 am

Speaker: Andy Moore, MPM® RMP®, Gulf Coast Realty & Management CRMC®
Description: To follow.

General Session

Remote Worker Panel
Day 3
Wednesday, March 30, 2022

12:35 pm – 1:35 pm

Speakers: TBD
Description: To follow.

Mastermind Groups

3 Incremental Gains for PROFTIABILITY
Day 3
Wednesday, March 30, 2022

1:40 pm – 2:30 pm

Speakers: Attendees
Description:
• Less than 100 Doors
• 100 to 300 Doors
• 300 to 500 Doors
• More than 500 Doors

Closing Keynote Session

Topic: TBD
Day 3
Wednesday, March 30, 2022

2:45 pm – 3:45 pm

Speaker: Nikki Greenberg
Description: To follow.

Upcoming Conference Dates

April 25-26, 2023
Omni La Costa Resort & Spa
Carlsbad, CA

April 15-17, 2024
Omni Amelia Island Resort
Fernandina Beach, FL

Hotel

Turtle Bay Resort
57-091 Kamehameha Highway
Kahuku, HI 96731

Note: NARPM does not use 3rd party contractors to book hotel rooms and attendees should only book their rooms directly with the hotel.

 

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