Schedule

Registration Open for Pre-Registered Attendees

Registration Open

Rehab Your Business
Speakers:
Steve Welty, RMP® – How to Make More Money By Working Less
Andrew Moore, MPM® RMP® – Short-term Rental Considerations
Jennifer Stoops, MPM® RMP® – Stop Apologizing, Start Charging
Lucy Rogodon – Outsourcing Rules for Small, Medium and Large Companies
Aaron McElhiney – Acquisitions
Mark Lackey – How to Grow your Biz and Still find Balance
John Bradford, MPM® RMP® – Celebrate Success and Learn from Failures
DD Lee, RMP® – Work-Life Balance
Liz Cleyman, MPM® RMP® – New Business Development
Melissa Sharone, MPM® RMP® – Controlled SMART Growth
Steve Crossland, MPM® RMP® – Leveraging Fear into Courage-fueled Success
Greg Kurzner – Understanding the Investor Mindset as a Property Manager
Bailey Jordan – How Are You Giving Inside Your Business and Your Community and Why
Bryan Jenkins, MPM® RMP® – Explosive Growth in Today’s Market

Building a Service Culture in Today’s On-Demand World
Speaker: Michael Dominguez, MGM Resorts International

Rehab Lightning Round – Ask The Experts
Speakers: Steve Welty, RMP®; Andrew Moore, MPM® RMP®; Jennifer Stoops, MPM® RMP®; Lucy Rogodon; Aaron McElhiney; Mark Lackey; John Bradford, MPM® RMP®; DD Lee, RMP®; Liz Cleyman, MPM® RMP®; Melissa Sharone, MPM® RMP®; Steve Crossland, MPM® RMP®; Greg Kurzner; Bailey Jordan; Bryan Jenkins, MPM® RMP®

Talk Triggers – Be Different and Get Customers for Free
Speaker: Jay Baer, Keynote Speaker

Wrap up and adjourn for the day

Networking Reception

Registration Open

General Session: How to Work With and Lead People Not Like You
Speaker: Kelly McDonald, Keynote Speaker

General Session: Leasing with Zero Security Deposit Options
Speaker: Brad Larsen, MPM® RMP®, RentWerx San Antonio

Workshop Sessions

• How to Market, Sell & Serve Customers
  Speaker: Kelly McDonald, Keynote Speaker
  Room: Grand Ballroom B/C
  
• Autopsy of the Sale of a Property Management Company – Real Life Lessons from a Real Life Sale
  Speakers: Matthew Whitaker, gkhouses.com & Betty Fletcher, MPM® RMP®, Fletcher Property Management, CRMC®
  Room: Grand Ballroom D/E
  
• 3 Keys to Growing a PM Company in this Day & Age
  Speaker: Jesse Barnes, Centurion Real Estate Management
  Room: Grand Ballroom A/F
  

General Session: Panel on Smart Home Technology
Moderator: Sean Miller, PointCentral
Speakers: Andrew Propst, MPM® RMP®, HomeRiver Group, CRMC®; Jennifer Stoops, MPM® RMP®, Park Avenue Properties; Tim Wehner, MPM® RMP®, Dodson Property Management, CRMC®; Garret Wong, Garamark Property Management
 

General Session: Standardizing Financial Reporting: The NARPM Accounting Standards
Speaker: Jordan Muela, ProfitCoach; Daniel Craig, ProfitCoach
 

What’s New from HUD
Speaker: Anna Maria Farias, HUD Assistant Secretary
 

Armchair Discussion with Anna Maria Farias, HUD Assistant Secretary
Facilitated by: Monica Gilroy, Esq., The Gilroy Firm
 

Vendor Expo and Reception

Registration Open

General Session: The Art and Science of Innovation
Speaker: Speaker: Jeff Hoffman, Keynote Speaker

Workshop Sessions

• Body Armor for Property Managers
  Speakers: Robert Locke, MPM® RMP®, Crown Investor Institute and Monica Gilroy, Esq., The Gilroy Firm
  Room: Grand Ballroom B/C
  
• Dealing with Unexpected Changes in Personnel when Life Throws Curve Balls
  Speakers: Kellie Tollifson, MPM® RMP®, T-Square Properties; Anne McCawley, MPM® RMP®, Bennett Property Management, CRMC®; Melissa Sharone, MPM® RMP®, First Rate Property Management, CRMC®
  Room: Grand Ballroom D/E
  
• The Benefits of Leveraging an Outsource Partner
  Speaker: Brian Flaherty, Global Strategic Business Pro
  Room: Grand Ballroom A/F

General Session: How to Grow Your Business through BDMs (Business Development Managers)
Speaker: Steve Rozenberg, Empire Industries Property Manager

General Session: A Wave of Change: Rental Market Today and Beyond
Speaker: Dr. Skylar Olsen, Director of Economic Research and Outreach

General Session : The Hero Effect: Being Your Best When It Matters the Most
Speaker: Kevin Brown, Keynote Speaker

General Session: Closing Rehab Session – Tips on Implementing Lessons Learned
Speakers: Steve Welty, RMP®; Andrew Moore, MPM® RMP®; Jennifer Stoops, MPM® RMP®; Lucy Rogodon;
Aaron McElhiney; Mark Lackey; John Bradford, MPM® RMP®; DD Lee, RMP®; Liz Cleyman, MPM® RMP®;
Melissa Sharone, MPM® RMP®; Steve Crossland, MPM® RMP®; Greg Kurzner; Bailey Jordan;
Bryan Jenkins, MPM® RMP®

Wrap Up and Network with Friends

Three education classes are being held.

• In-House Maintenance – Running a Profitable Operation
  Room: Grand Ballroom B
  
• Mastering Owner-Client Relations
  Room: Grand Ballroom C
  
• Office Operations – Policy & Procedures
  Room: Grand Ballroom E