Board of Directors Meeting
Education Class 1:
“Finance: Cash Flow”
Separate Registration Here
Instructor: Mike Nelson, MPM® RMP®
Education Class 2:
“Maximize Profitability & Enhance Relationships”
Separate Registration Here
Instructor: Steve Schultz, MPM® RMP®
Education Class 3:
“Tenancy and the Law”
Separate Registration Here
Instructor: Steve Schultz, MPM® RMP®
Registration Opens
Registration
Coffee Break
Welcome/Sponsors
Opening Keynote Session:
“Controlling the Frame to Secure the Client”
This session will cover how humans make decisions, how to communicate in a way that makes people more likely to choose you, and how to look forward to new client interactions and leave fear and anxiety in the past!
Speaker: David Greene
Coffee Break
Workshop Sessions 1 – 3
Speaker: Devin Easterlin
Location: Amelia Ballroom
Speakers: Peter Lohmann and Tracy Streich, RMP®
Location: Cumberland A
Panelists: Maranda Hunnicutt, RMP®; Ashley Lake; Nicolle Crim, Sarah Turocy
Location: Cumberland BC
Coffee Break
Workshop Sessions 4 – 6
Drawing from real-life experiences as a property management entrepreneur, Matthew will help the attendees work through these 5 issues and live an intentional life – one step at a time.
Speaker: Matthew Whitaker, Spencer Sutton
Location: Amelia Ballroom
Speaker: Shim Markette
Location: Cumberland A
Panelists: Matthew Tringali, Julie Mullinax, Darus Trutna, Past President Tim Wehner, MPM ®RMP®
Location: Cumberland BC
Lunch
Workshop Sessions 7 – 9
Speaker: Scott Brady
Location: Amelia Ballroom
How do you plan today for future growth and development? How do you pick the right tech partners and tools? How do you navigate integrations and APIs? What the heck does all of that even mean? Dive into the tech world and see easy-to-understand guides to create a successful tech stack that will grow with you.
Speaker: Kelli Segretto
Location: Cumberland A
Speaker: Jenni Utz
Location: Cumberland BC
Pick Your Progress
Refreshment Break
Welcome Back
General Session:
“Operating Principles of Property Management”
Speaker: Marc Cunningham, RMP®
Networking Reception
Registration
Breakfast
CRMC Roundtable
Welcome/Sponsors
Keynote Session:
“Building a Word of Mouth Flywheel: How to Get Property Management Clients to Come to you, Instead of Having to Chase Them Down”
Speaker: Pablo Gonzalez
Coffee Break
Speakers: Dr. Shanetta Malkia-Sapp, Michela Parisi Panelists: Jordan Muela, Taylor Haas, Shirley Johnson, Bradley Johnson, Ginny Wood Location: Cumberland A Speaker: Ray Hespen Location: Cumberland BC Listen as Chris Clothier, Co-Owner and Partner of REI Nation and Premier Property Management Group, provides valuable insights into his family’s two decades of growth. By fostering a culture of operating differently from traditional management companies and empowering leaders to execute, they grew from 300 properties in 2009 to just under 8,000 today and are set for big growth in 2024!
Workshop Sessions 13 – 15 Speaker: Wolfgang Croskey Speaker: Monica K. Gilroy, Esquire Location: Cumberland A Speakers: NARPM Governmental Affairs Directors Tyler Craddock and Troy Garrett Location: Cumberland BC
Workshop Sessions 16 – 18 Speaker: Past President (2022) Liz Cleyman, MPM® RMP® Location: Amelia Ballroom Speaker: Samuel Eddinger Panelists: Kate Roth, MPM® RMP®, NARPM Past President (2017) Steve Schultz, MPM® RMP®, and Blakely Hughes, with NARPM President-Elect Amy Hanson, MPM® RMP® as moderator Location: Cumberland BC
Workshop Sessions 10 – 12
“The Domino Effect: The Interplay Between Stress, Work Productivity and Personal Wellbeing”
This workshop covers comprehensive, holistic and science-based strategies tailored towards the property management field to create sustainable balance between work and personal life. Through interactive lectures, practical activities and dynamic group discussions, dive into key areas such as stress management, time management, delegation of duties, implementing self-care routines, creating an enabling work environment, and leveraging technology to enhance productivity.
Location: Amelia Ballroom
“Exiting Your Business Without Selling” (Panel)
Grind or sell? What if there is a third way? This panel is for people that want to exiting their PM biz someday without selling what they’ve built along the way. Hear from general managers who have taken over as well owners that have been able to exit while still retaining their ownership.
“Benchmarking Maintenance Stats to Drive Investor Retention”
Last year alone, Property Meld facilitated over 1.7 million maintenance requests and nearly $550 million in maintenance repairs. In this session, Ray Hespen, CEO and co-founder of Property Meld, will dig deep into the data and highlight notable benchmarking data that is changing how the property management industry views maintenance. Learn which metrics to watch and which benchmarks drive investor retention. This session will equip attendees with a path to cost-saving data points to strengthen their relationship with investors.
Vendor Expo Opens
Lunch
Welcome Back
Keynote Session
“Get the Lead Out! How to Eliminate or Reduce Your Risk of EPA Enforcement”
Speaker: Ken Wagner, Cheryl Seager, EPA
HOA Mastermind Group
Pick Your Progress
Scott Brady
Location: Amelia Ballroom
Ashley Lake
Location: Cumberland A
Location: Magnolia Ballroom
Refreshment Break with Vendors
Welcome Back
General Session:
“Ancillary Income Challenges in 2024 – How Do We Best Stay Ahead of Government Intervention?”
Speaker: Mark Kreditor, MPM®RMP®, Past President
Vendor Reception
Registration
Short Term Mastermind
Speakers: Robert Gilstrap and Tyler Craddock
Vendor Expo Opens
Breakfast with Exhibitors
Welcome/Sponsors
Keynote Session
“Doing Things Differently in 2024: How One Company Redefined Traditional Property Management and Built a $2 Billion Management Portfolio…and Growing!”
Speaker: Chris Clothier
Coffee Break with Exhibitors
Pick Your Progress
Speaker: Scott Brady
Location: Amelia Ballroom
Speaker: Jeff Wright
Location: Cumberland A
Location: Magnolia Ballroom
Lunch
Vendor Expo Closes
“Cutting Through the Hype: AI Strategies for Effective Property Management”
Location: Amelia Ballroom
“Update on Fair Housing Trends and Laws – Checking in with HUD”
Get updates on the current Fair Housing climate. The key focus will be on Disparate Impact, HUD’s push on the same, current enforcement areas, ways to be compliant and ways to train staff.
“2024: An Election Year Legislative Update for Property Managers”
The workshop will provide a comprehensive Federal update on the current climate in D.C.; the Renters Bill of Rights (an update at one year in); other Federal legislative and regulatory issues, including the 30-Day Notice to Vacate, Section 8, Clawback of ERAP, FTC “Junk Fees” Regs, EPA issues; how to use NARPM tools to track Federal, state and local legislation; and Q&A.
“Breaking Free: Unleashing Your Potential”
Life often presents us with various challenges, obstacles and limitations that hold us back from achieving our true potential. By embracing courage and breaking free from fear you can profoundly transform your personal and professional life. Gain valuable insights into your fears, develop the necessary skills to challenge them, and be inspired to embrace a courageous mindset. Whether you are seeking to conquer self-doubt, take bold steps towards success or cultivate a thriving environment within your organization, this session offers invaluable insights for your future self.
“How to Get the Best from Your Remote Team Members”
Learn best practices to develop the culture and processes for hands-off management of remote team members.
Location: Cumberland A
“Ask the Pros” (Panel)
Refreshment Break
Closing Keynote:
“Office Culture and Dynamics”
Speaker: Rob Lynde, MPM®RMP®
Note: NARPM does not use 3rd party contractors to book hotel rooms and attendees should only book their rooms directly with the hotel.
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