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Note: Not all speakers have provided handouts. Handouts available are posted.
Opening Keynote Session: Reality Returns
General Session: The Business Hierarchy of Needs PDF
Workshops 1-6:
Workshops 7-9:
Pick Your Progress:
General Session: Create a Culture of Listening
CRMC® Roundtable
General Session: The Jolt Effect
Workshops 10-12:
General Session: HUD Under Secretary (or How I Came to Love Section 8) – Impact
Pick Your Progress:
Economic Forecast “After the Dust Settles: What’s Next for Rental Demand?”
General Session: It’s Not Time Management, It’s Priority Management
Workshops 13-15:
Workshops 16-18:
Pick Your Progress:
Closing Keynote Session: How to Prepare for 5 Great Years in Property Management
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