Handouts

User will indemnify and hold harmless NARPM®, its officers, directors, employees, and agents from and against any damages, losses, claims, liabilities, and expenses, including reasonable attorney’s fees incurred, which result from user’s breach or violation of these terms or breach or violation of applicable laws.

Note: Not all speakers have provided handouts. Handouts available are posted.

• Keynote Session: Walking on Eggshells
• 1. Relationship Management   PDF 1    PDF 2
• 2. 10 Most Common Things That My System Is Missing
• 3. Staging Your Company to Sell   PDF
• General Session: Own The Outcome: Why Customer Success Trumps All Else
• 4. The In-House Maintenance Blueprint   PDF
• 5. The Art of Outsourcing   PDF
• 6. How to Position Yourself as a Trusted Advisor and Increase Brokerage Revenue
• General Session: 50-100% Annual Returns: Leveraging Your PM Business As Your #1 Investment Vehicle
• Partner Breakout Session: 1. Second Nature – The Triple Win: The Property Manager that People Love
• Partner Breakout Session: 2. PointCentral – What Smart Property Managers Have Learned About Smart Home Technology
• Partner Breakout Session: 3. Rent Manager – Tomorrow’s Tech Today: How to Prioritize Today’s Tech Adoption for Future Success   PDF
• Partner Breakout Session: 4. Yardi Breeze – The Triple Win: The Property Manager that People Love
• Partner Breakout Session: 5. Buildium – 2021 Rental Owner Trends: How to Solve Customers’ Pain Points & Support Their Growth
• Partner Breakout Session: 6. Propertyware – Setting Owner Expectations: The Key to Growth and Success
• General Session: Road to Recovery: The Rental Market Outlook After COVID Vaccines
• 7. How to Find Hundreds of “Hidden” Landlords Who Are Hungry for Property Managers (And Nobody Else is Marketing to Them!)  PDF
• 8. Go Big or Stay Small: Does Size Matter in Property Management?
• 9. Designing Sales Experiences That Lead to Profitable Growth
• General Session: Success Through a Self-Managing Team
• 10. The Future of Property Management: Why It’s Essential to Embrace AI
• 11. What you Need to Know About the Real PPP (Protection, Pet Policy, and Profits)
• 12. Family Business and Succession Planning
• Keynote Session: 5 Shark Points: Fundamentals for Success in Business and Life
• 13. Buy, Sell or Stay Put – How to Decide What’s Right for You
• 14. And So To The Future  PDF
• 15. Resident Benefits Package: Maximizing Value and Profits
• General Session: The Leviathan – How the Creeping Power of the Administrative State Affects Property Rights
• 16. Value Add Real Estate Investing as a Property Manager
• 17. Business Process Re-Design Workshop  PDF
• 18. Trust Fund Segregation  PDF
• Closing Keynote Session: Passion on Purpose: Turning Corporate Culture Into a Competitive Advantage

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